Understanding behaviour is an important part of workplace safety. Discover how SAFE’s practical training helps teams recognise warning signs, reduce escalation and respond more confidently.

A real-life encounter with road rage highlights the importance of situational awareness, managing adrenaline and avoiding escalation. Richard shares his experience and ten practical safety tips.

Practical advice on how to remain calm, manage emotional responses and use de-escalation techniques when faced with shouting or confrontation in the workplace.