Program Overview
Learn to see indicators of escalation early, reduce risk through clear communication and de-escalation strategies. Choose safe, effective and lawful solutions to any level of conflict —at the desk, on the move or on site.
Company SAFE offers two tailored programs for employees:
Staff SAFE
Desk-based and front-of-house staff learn to recognise early signs of rising conflict, how to use communication tools effectively, and make safer, lawful choices in everyday interactions with colleagues and the public.
The Staff SAFE program teaches the following important self-protection principles & skills:
- Reception/meeting-room safety cues
- De-escalation language for difficult conversations
- Boundary-setting, exit strategies, getting help
- Breakaway options for threatening scenarios
- Proportionate, lawful responses
Enquire about Staff SAFE
Field SAFE
Mobile staff learn route/visit planning, dynamic risk assessment, and self-protection options when situations change in unfamiliar or unpredictable environments.
The Field SAFE program teaches the following important self-protection principles & skills:
- Pre-visit checks & dynamic risk assessments
- Lone-worker routines and communications
- Early warning cues at the door/in the field
- De-escalation, disengagement and self-protection basics
Enquire about Field SAFE
Other Programs to Keep Your Team Safe
Whether it’s your front desk, your café staff, or your security team, there’s a SAFE Program to help everyone stay aware, confident, and prepared.
Women SAFE
Practical training for women, focusing on awareness, confidence, and how to manage potentially dangerous situations safely.
Hospitality SAFE
Customised training for hospitality staff focussing on Awareness & How to Manage an Escalating & Unpredictable Situation.
Community SAFE
Essential safety & awareness skills for those working in outreach, support, and public service roles.
Security SAFE
Targeted training for security personnel, focusing on behavioural cueing, risk reduction and lawful response.