Hospitality SAFE

Customised training for hospitality staff focusing on Awareness & How to Manage an Escalating & Unpredictable Situation.



Hospitality SAFE

Customised training for hospitality staff focussing on Awareness & How to Manage an Escalating & Unpredictable Situation.


Hospitality SAFE


Hospitality teams work in fast-moving spaces. Learn to read the room, calm tensions and protect colleagues and guests—without escalating pressure.

The Hospitality SAFE program teaches the following important self-protection principles & skills:

  • Recognising rising tension in queues, bars and late shifts
  • Clear, respectful language that reduces friction
  • Team coordination and roles when situations change
  • Safer positioning, exit routes and getting help
  • Lawful, proportionate responses
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